FAQs
- Project Management
- Supply Chain Strategy
- Environmental Knowledge
- Market Intelligence
- Knowledge Management
- Robotics and Automation
- Technique Comparison and Integration
- Facility Optimisation
- Globalisation Assistance
- Quality Assurance
- Virtual Network
- Manufacturing Best Practice
Project Management
What is involved in project definition?
- Identifying benefits - for participants, customers, suppliers: primary and secondary.
- Estimation of costs - can be done using spreadsheets, time-study data, analytical estimates and comparative estimating.
- Specification of work packages or tasks - project objectives can be matched with tasks and associated goals.
- Project plans and work breakdown - resource plans to achieve objectives through available resource to required quality on time and to budget.
- Clarification of results and deliverables.
Supply Chain Strategy
- What is a supply chain?
- How can the Web help supply-chain development?
- Why should a supply-chain be developed?
Environmental Knowledge
- What is the Restriction of Hazardous Substances in Electronic Equipment (RoHS) Directive?
- Does the Restriction of Hazardous Substances in Electronic Equipment (RoHS) Directive exemption on lead in electronic ceramic parts include electronic switches?
- Do I need to comply with the Restriction of Hazardous Substances in Electronic Equipment (RoHS) and Waste Electrical and Electronic Equipment (WEEE) Directives if I do not produce stand-alone electronic and electrical equipment?
- What is the best lead-free surface finish to use for printed circuit board assemblies?
- What is the Waste Electrical and Electronic Equipment (WEEE) Directive?
- What is the End of Life Vehicle (ELV) Directive?
- What is the Eco Design of Energy using Products (EuP) Directive?
- What are the main elements covered by ISO 14001 environmental management systems?
- What is sustainability?
- What is whole-life cost?
- What is eco-design?
- What are the hazards from gases during welding and cutting?
Market Intelligence
What mechanisms are used for information gathering?
The mechanisms used will depend on the material wanted, the timeframe and the end application of the knowledge. Typical methods of collating information include:
- Brainstorms with experts
- Use of national networks
- Literature searches
- Web-based searches
- Industry surveys
- Road-mapping
- Interviews with relevant contacts
What kind of information can be obtained?
There are many different types of information and one of the services MSG can offer is making sure that the information obtained is relevant to your needs through initial discussions relating to what the needs are and how the information is to be used. Obviously there are different levels of detail that can be investigated and the greater the amount of detail required, the more time and effort which will need to be invested. Information available includes:
- Literature reviews - details of publications available or summaries of the information contained within these publications
- Statistical data on market trends, technologies, materials and global activities (historical and forecast)
- Opinions and views on trends and technologies from companies and research organisations
- Summary information on company activities and interests in particular areas.
MSG can provide comments and interpretation on the various raw data obtained.
Knowledge Management
- What is brainstorming?
- What is corporate memory or knowledge capture?
- What is TOPS 8D?
- What is the Hard Systems Approach to problem solving?
- What is Deming's Shewhart' cycle?
Robotics and Automation
Technique Comparison and Integration
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Why come to TWI?
In these situations the comparison of techniques must be carried out effectively and without the influence of individuals, or groups, within the business unduly effecting the outcome beyond their input to the commercial and technical risk/benefit analysis. Initially the subject should be studied in the broadest terms to avoid settling for the 'obvious' solutions.It is often far easier for a third party, particularly one experienced in cost/benefit analysis and risk assessment, to conduct a study of the requirement and potential solutions and to provide guidance for decision makers within the business.
Facility Optimisation
- Why should I use Design of Experiments (DoE) in a manufacturing context?
- What is lean manufacturing?
- What is simulation?
- What is Just in Time Manufacturing?
Globalisation Assistance
What is meant by 'globalisation'?
Globalisation is one of those terms that has many meanings. It can depend on who you ask. Some lobby groups see it as the spread of Western brands and capitalism across the world. In the Manufacturing Support Group's view globalisation is the increased flow across national boundaries. This flow can be money, goods, services, technology, jobs or people. The trends of increasing globalisation impacts on supply chains organisation, communication, markets, employment methods and employment patterns.
Why is TWI interested in globalisation?
For TWI globalisation means that our Member Companies are increasingly working and located in many different geographical regions, and this can result in new challenges and opportunities.
Materials supply and the skills used for different joining processes can be different in these different areas. A process that is optimised for one area may fail in another. (For example an encapsulation process used in the UK, when transferred to an area of high humidity). Manufacturing Support Group can assist companies with review of their requirements and whether their manufacturing processes are ready for transfer, whether they need to design their products for a particular region where they will be manufactured, or to review the manufacturing operations in a new area and assist with quality assurance implementation.
Quality Assurance
- What is quality assurance?
- 'Total Quality Management (TQM)'?
- What is SPC?
- Total Quality Management and the Six Sigma methods
What examples of application codes and standards are there?
- Standards - application standards, codes of practice and quality levels
- Standards commonly used in the UK joining industry: Welding Processes and Procedures
- Standards commonly used in the UK joining industry: Terminology and Symbols
- Can one company use welding procedures qualified by another company?
- What is the qualification range for pipe diameters in ASME IX?
- What non-destructive tests does ASME IX specify for welding procedure qualification test-pieces?
- What constitutes acceptable welder qualification?
- How can a fabricator satisfy EN ISO 3834 and EWF requirements?
- Welding Fabricators
- What is dual certification or parallel certification for procedure qualification? Are there any restrictions on dual certification?
Virtual Network
What is a 'Virtual Network'?
It is an informal system that includes contacts throughout many organisations. It is not a legal entity, but allows organisations and individuals to co-operate and work together on short-term projects or interventions.
The Manufacturing Support Group at TWI facilitates access to a range of technical expertise, not only TWI experts in materials and joining technology, but also through established links with other research and technology organisations, universities, and independent consultants. This network is continually evolving to meet our customer requirements and feeds from many other formal networks such as the Knowledge Transfer Networks and technology transfer activities that TWI is involved in.
Why should I be interested in a 'Virtual Network'?
It can provide access to expertise that is useful to an organisation for a short period of time. Expertise that companies do not necessarily wish to obtain full-time, in-house, but would find useful either occasionally or for input to a particular project. Through the network many different technologies can be covered, and Manufacturing Support Group can facilitate the interaction to ensure that companies arrive at the solution they were looking for. Through TWI, several experts can be contacted about a particular enquiry or issue, with no confidential information disclosed, and the original company's name need not be mentioned in the first instance, making it a very robust process.
What about confidentiality?
Once suitable contacts have been identified, usually specific confidentiality agreements are set up between the parties involved, to cover the specific work being undertaken. No confidential information is released into the network until these agreements are in place and any information to be sent to network participants is always verified with the client in advance. Where TWI is involved in faciltating the interaction, confidentiality agreements can be put in place by TWI contracts department, or the client may use their own agreement.
Manufacturing Best Practice
- What is Failure Mode and Effects Analysis (FMEA)?
- What is 'Lean and Agile Manufacturing'?
- What is 'Just in Time Manufacturing (JIT)'?
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How does 'Lean Manufacturing' differ from 'Just-in-Time Manufacturing
(JIT)?
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How do I know whether a product failure occurred as a consequence of inadequate design, poor quality
control during manufacture or misuse?
The MSG team will use a variety of approaches to gather evidence about design, procedures and practices used in manufacture, the environment in which the product is used and physical evidence from the product itself, to identify the cause of failure.
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How do I carry out repairs on a component that is in a remote location, in a hostile environment or is
made from sensitive materials?
The MSG team has considerable experience in devising strategies and procedures to address such issues. The team is also acutely aware of the need for expediency in situations where time out of service is money lost.
For more information please contact: manufacturing.support@twi.co.uk
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