Knowledge management

Companies are often successful because of the knowledge and know-how embedded in their workforces. However, for the value of knowledge to be fully realised, companies need to understand what know-how is required to reach current and future strategic objectives and how to protect it against obsolescence and loss caused by staff leaving or retiring.

TWI's Manufacturing Support Group (MSG) has experience of a variety of techniques that help companies capture knowledge and align their expertise with strategic goals. These services include:

Brainstorming - A multi-disciplinary approach to generating ideas and sharing knowledge in order to solve commercial or technical problems.
See also FAQ What is brainstorming?'

Corporate memory/knowledge capture - Methods of interviewing key staff in order to capture knowledge to retain know-how within the company.
See also FAQ What is knowledge capture?

Technology roadmapping - Techniques that support the alignment of capabilities, technology and products in pursuit of strategic goals.

For more information please contact: manufacturing.support@twi.co.uk